Effective Date: 9/15/2025

Hempfield Technology (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, or team.

1. Information We Collect

a. Information You Provide

  • Name, email address, phone number, company name, and other contact details
  • Information submitted through contact forms, service requests, or support tickets
  • Billing and payment details (if applicable)

b. Information Collected Automatically

  • IP address, browser type, device information, operating system
  • Website usage data such as pages visited, time on site, and referring URLs
  • Cookies and similar tracking technologies

c. Information From Third Parties

  • Referrals, business partners, or publicly available information that helps us serve you better

2. How We Use Your Information

  • Provide, operate, and improve our IT services and website
  • Respond to inquiries, support requests, and client needs
  • Send administrative updates, security alerts, or service notifications
  • Process payments and maintain accurate billing records
  • Conduct analytics to improve performance and user experience
  • Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following situations:

  • With Service Providers: Trusted third parties who assist in delivering our services (e.g., cloud hosting, payment processing, IT support)
  • For Legal Reasons: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience. You may disable cookies through your browser settings, but some features of our site may not function properly without them.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Restrict or object to certain data processing activities

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Hempfield Technology
(717) 455-3655
[email protected]